Shipping and Delivery

✧ Shipping

PLEASE NOTE all garments are made to order and will take approximately two- four weeks to dispatch.

• Ready to Wear items ship within 1–3 business days after processing unless dispatch date is stated.

• Made to Order pieces are crafted just for you and will be shipped within 2–4 weeks.

 

Destination Courier Delivery Time Price

Shipping	Courier	Delivery	Price
Australia (Domestic)	Australia Post	Standard : 3-7 business days  Express: 1-3 business days	$10 AUD   $18 AUD
Fiji (Domestic)	EMS Fiji	Viti Levu: Estimated delivery in 2-5 days  Vanua Levu: Estimated delivery in 2-5 days	$10FJD   $20 FJD
International	DHL Express	Up to 14 business days	$40 AUD

 

✧ Customs & Import Duties

All international orders may be subject to import duties, taxes, or customs fees, depending on the destination country. These charges are the responsibility of the customer. We recommend checking with your local customs office before placing an order.

✧ Lost or Damaged Parcels

Once your order has been dispatched, it is in the care of the courier. Duende is not liable for lost, stolen, or damaged packages during transit. For delivery concerns, please contact the relevant courier with your tracking number.